Our Services
Deliver exceptional, personalized support experiences that build trust and loyalty, powered by intelligent automation and AI insights.
Overview
In today’s customer-centric world, providing seamless and efficient service is paramount. Dynamics 365 Customer Service leverages AI and automation to empower your support teams, enabling them to resolve issues swiftly and exceed customer expectations.
AI-Powered Insights
Utilize AI to gain actionable insights, predict customer needs, and proactively address issues.
Omnichannel Engagement
Connect with customers across various channels, ensuring consistent and personalized interactions.
Automated Workflows
Streamline processes with automation, reducing manual tasks and increasing efficiency.
Self-Service Capabilities
Empower customers with AI-driven self-service options, enhancing satisfaction and reducing support load.
Seamless Integration
Integrate effortlessly with other Microsoft products for a unified service experience.
Scope
The Benefits
Enhanced Customer Satisfaction
Increased Agent Productivity
Data-Driven Decision Making
Scalability and Flexibility
Seamless Integration

Why iPivot?
As a trusted Microsoft partner with deep expertise in Dynamics 365 Customer Service, iPivot delivers tailored solutions that align with your unique business needs. Our experience across various industries ensures that we understand the nuances of your market, providing strategies that drive efficiency and innovation.