Automation CoE

iPivot’s Automation Centers of Excellence

iPivot has established automation Centers of Excellence (CoE) that support various areas like robotic process automation, machine learning, conversational bots and IoT. Several automation accelerators and platforms have also been built in these CoEs.

Code Automation CoE:

Code automation COE provides frameworks and tools for auto generation of boilerplate, CRUD and repeatable code, given the DB schema and reference implementation:

  • Leverage CodeMill platform features to transform large applications from legacy technologies to cutting-edge technologies
  • Co-work with client to redefine the architecture, design, and implementation
  • Build highly customizable solutions


The robotic process automation CoE has expertise in using tools like Automation Anywhere, UIPath and BluePrism. It supports automation of business and IT processes for:

Standard operating procedure-based processes
Run book-based processes
Rule-based processes
Stable processes
Repetitive tasks using iPivot’s RAPID framework

Cognitive computing CoE

  • Apply cutting-edge developments in cognitive computing to solve challenging client problems
  • Drive pilots and co-innovation with customers
  • Design and implement custom deep learning models trained on customer-specific data
  • Ability to integrate with third-party cognitive services (Google, Microsoft, etc.) for rapid prototyping and development where applicable
  • Flexible engagement model and easy integration with existing systems

Conversational Bots CoE

Our chatbots CoE supports the implementation of chatbots for several clients and internal processes with the following benefits:

  • Customer experience transformation through conversational apps
    Chatbots in B2C, B2E and B2B space providing an interactive and personalized experience to users
  • Simplified user interface powered by Artificial Intelligence (AI), Natural Language Processing (NLP), and audio and video processing capabilities to actively learn from previous interactions and replicate life-like conversations.
  • The shift from conventional modes of engagement to smart and conversational one has enabled automation of enterprise service desk tasks.
Automation Testing |

Robotic Process Automation |

Cognitive computing


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Center of Excellence | Open Platforms

Center of Excellence | Open Platforms

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